Unlocking a New Model for Children’s Mental Health

In this episode of The Vault, host David Cota speaks with Chanda Chacón, MPH, FACHE, President and CEO of Children’s Nebraska, about her leadership journey and the evolving role of pediatric healthcare. Chanda shares how a personal childhood medical experience shaped her commitment to children’s health, what drew her to Omaha, and why the mission of Children’s Nebraska - to improve the life of every child - continues to guide the organization’s work. The conversation highlights the opening of the Behavioral Health & Wellness Center at Children’s Nebraska, a first-of-its-kind facility in the state designed to meet rising mental and behavioral health needs. Chanda explains the center’s “no wrong door” continuum of care - from 24/7 crisis assessment and urgent care to inpatient, partial hospitalization, and outpatient services - while also discussing her people-first leadership philosophy, the importance of supporting caregivers, and the vision for integrating behavioral health as an essential part of overall health. *Member FDIC, equal housing lender. Podcasts are for informational purposes only and not intended to provide specific advice or recommendations. When making decisions about your financial situation, consult a financial professional for advice. Podcasts are not regularly updated and information may become outdated. 00:00 Welcome to The Vault 00:00:49 Chanda’s “Why” in Healthcare 00:01:28 Her Path to Children’s Nebraska 00:03:36 Why Pediatric Care Is Different 00:04:37 Children’s Nebraska Origin Story 00:05:13 New Behavioral Health Center 00:06:18 “One Door” Continuum of Care 00:09:02 Access, Compassion, Hope 00:10:33 What to Expect 24/7 00:12:18 Levels of Care Explained 00:13:37 Integrating Care With Primary 00:14:17 Supporting Parents and Caregivers 00:16:18 Tech + Innovation in Mental Health 00:16:53 Building a People-First Culture 00:20:33 When the Culture “Clicked” 00:22:04 Leading Change With Clarity 00:23:38 The Suitcase Leadership Story 00:25:35 What’s Next for Children’s Nebraska 00:26:28 Navigating Healthcare Uncertainty 00:28:47 Becoming a “Shatterproof” Team 00:29:48 Closing Thanks and Wrap-Up