New Kinds of Money and Leadership Strategies for the 21st Century

Ken Chenault, chairman and C.E.O. of American Express Company, talks about new kinds of money, the digital transformation of American Express, customer service and his leadership philosophy. Tony Schwartz, president, founder and C.E.O., The Energy Project, presents a better way of working, helping people and companies become more engaged, focused and productive. From the 2014 New York Times DealBook Conference