K:LDN 2026 Opening Keynote: Klaviyo Composer and Customer Agent

Build smarter campaigns in seconds with Klaviyo Composer—see how Klaviyo AI agents upgrade marketing, service, and growth. What we covered: How Klaviyo Composer works as a Klaviyo AI marketing agent to generate on-brand campaigns, flows, and segments using your existing data and creative history How Klaviyo campaign optimization and Klaviyo flow optimization happen through automated audits and “fix all” style recommendations—while you stay in control of what gets applied How Klaviyo Customer Agent improves customer support and pre-purchase experiences across web and messaging, including quizzes, product recommendations, and better handoffs when a human is needed How Klaviyo WhatsApp, Klaviyo K Social, and the Klaviyo customer data platform connect customer conversations + social signals back to unified profiles you can market to How the Klaviyo agent builder makes it easier to create, test, and refine branded agents using an experience-driven approach focused on taste, context, trust, and ongoing self-improvement ⏱️ Timestamps: 00:00 Introduction – Welcome to K London keynote and what to expect from Klaviyo AI agents, platform updates, and partner ecosystem 03:40 Agenda overview – Keynotes + breakouts preview, product roadmap emphasis, and what’s coming for Klaviyo campaign optimization 05:24 Klaviyo growth & EU expansion – Community stats, 475 launches, and Klaviyo customer data platform updates including EU data center plans 09:52 Klaviyo Composer launch – Introducing Klaviyo Composer as a Klaviyo AI marketing agent for faster campaign optimization and better brand “taste” 15:30 Composer demo: flow + campaign optimization – Real examples of Klaviyo flow optimization, campaign audits, and AI-driven fixes inside the UI 24:40 New channels: Klaviyo K Social + WhatsApp – Capture Instagram handles with Klaviyo K Social and expand omnichannel with Klaviyo WhatsApp 27:13 Klaviyo Customer Agent upgrades – Customer service meets marketing: better support experiences, data capture, and platform APIs for extensibility 32:35 Klaviyo agent builder – Using agent audits, experience-driven design, testing/exams, and self-improvement to build and tune Klaviyo Customer Agent 40:29 Kiko Milano on AI & trust – Practical transformation lessons, trustworthy AI, and scaling personalized experiences with Klaviyo AI agents 52:24 Wrap-up & next sessions – Key takeaways on adopting Klaviyo Composer and Klaviyo Customer Agent, plus roadmap session and breakouts Drop a comment below if you’ve got any questions, feedback, or videos you’d like to see in the future—we’d love to hear from you. ABOUT KLAVIYO Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Create your free account today: https://www.klaviyo.com/sign-up 💡 Don't forget to Subscribe on YouTube and follow us here: Twitter:   / klaviyo   Linkedin:   / klaviyo   Facebook:   / klaviyo   Instagram:   / klaviyo   #Klaviyo #KlaviyoComposer #KlaviyoAI #KlaviyoCustomerAgent #KlaviyoFlows #EmailMarketingAutomation #AIEmailMarketing #WhatsAppMarketing