New Webinar! How to Create Immersive Customer Service Skills Training with ThingLink

Join Kate Wyles, Digital Innovation and Development Coach at Nottingham College, and Louise Jones, Chief Community Officer at ThingLink, for an inspiring webinar on how to make customer service skills training more engaging, accessible, and effective. In many organisations and education settings, customer service training still relies heavily on videos, slide decks, and other static materials. While these resources can provide useful information, they do not always create the active, memorable learning experiences needed to build real confidence and capability. In this session, Kate and Louise will explore how to move beyond passive content and create immersive customer service training that brings learning to life.