Critical Conversations for Leaders
How important is it to be in control of the conversation as a leader? In this video, Phil M. Jones talks about the power of word choices as a leader and how to make the most out of every Critical Conversation in your life, professionally and personally. To be a great leader, you need to have the ability to encourage people to see things for themselves during your Critical Conversations. In this video, discover why curiosity is a superpower, the importance of your context when trying to influence, the impact of the micro-moment, and the three Critical Conversations every leader should be having to create demonstrably better results in your business and your life. 00:55 Phil’s Backstory 05:03 The EWTS Triangle 05:38 How to win in every conversation by using just 3 ingredients 05:48 Why curiosity is a superpower 06:39 How to win in this current market 07:04 The power of word choices 07:25 Why is your experience holding you back? 07:48 What professionals do 08:20 Examples of Critical Conversations in your personal life 09:08 Impact of a micro-moment 09:18 The 3 Critical Conversations that you should be working on 09:46 What Pros do to plan 10:12 The work before the work 10:44 Why curiosity is the fuel for great conversations and a superpower 11:06 Your job as a leader 11:18 What is a curiosity gap 12:27 The conversations to have with buyers and sellers 13:20 How to close curiosity gaps 13:28 Magic word: When was the last time? 14:52 What great leaders do 15:38 How mentors help - Peter Lee Story 19:44 Outro --- ➡ VISIT PHIL'S WEBSITE: https://www.philmjones.com/ ➡ CONNECT WITH PHIL ON INSTAGRAM: @philmjonesuk ➡ SIGN UP FOR PHIL'S WEEKLY BUSINESS BUILDER TIPS: https://www.philmjones.com/updates/ ➡ LISTEN TO HOW TO PERSUADE AND GET PAID ON AUDIBLE: https://adbl.co/2S00ya1 BUY THE BOOKS: ➡ Exactly What To Say: The Magic Words for Influence and Impact: https://amzn.to/2LNXM8V ➡ Exactly How to Sell: The Sales Guide for Non-Sales Professionals: https://amzn.to/2M5mKjR ➡ Exactly Where to Start: The Practical Guide to Bringing Your BIG Idea to Life: https://amzn.to/3iwBuo7 ABOUT PHIL: Phil has made it his life’s work to completely demystify the sales process and bring both simplicity and integrity to a world that is often full of big egos and even bigger lies. With this as Phil’s core mission, he has written 8 best-selling books, produced two original programmes for Audible and delivered over 2,500 presentations in 59 countries across five continents. To date, more than two million people (both sales and non-sales professionals, leaders and experts) have benefitted from his teachings and now have more influence, confidence and control when steering their conversations. Phil’s unique philosophy of using specific word choices to teach people “Exactly What To Say” in order to influence, persuade and drive outcomes, has made Phil one of the most practical and in-demand business experts on the planet. Phil currently lives with his wife Charlotte between their homes in St Petersburg, FL and their retreat in the Buckinghamshire countryside, has four beautiful daughters, and a rather surprising passion for Bourbon. To find out more or book Phil M Jones as a speaker at your event, please visit: https://www.philmjones.com/motivation... LinkedIn: / philmjones Twitter: / philmjonesuk Facebook: / philmjonessales

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