Masterclass UC: "ITIL 5: Conoce cómo aplicar las mejores prácticas en gestión de servicio TI"

In this masterclass, you will learn about the model and tools used for successful digital transformation. Speakers: Francisco Valenzuela: expert in IT service management and continuous improvement. Executive Director of the Center for Information Technology Studies at the Catholic University (CETIUC). Marco González: extensive experience in the IT services industry, leading development, projects, and operations.