Mock Interview: UX Researcher asked a behavioral interview question on Customer Obsession

Senior User Experience Researcher answers (very well!) an interview question testing Customer Obsession. Question asked: Tell me about a time where you were able to look around the corner and discover an unmet customer need or delight a customer with something they didn't know they wanted or needed. Ex Amazon Ex Microsoft exec analyzes the amount of Customer Obsession displayed by a Senior UX Researcher. Understanding Amazon leadership principles is a great way to prepare for any interview. In this interview and analysis I'm talking to a candidate for a Sr. UX Reseracher role. The leadership principle at work here is Customer Obsession. Customer Obsession Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. 01:23 - Question Intro 01:45 - Interview Segment 10:57 - Analysis and Assessment Signup for our Prep Service if you want 1:1 depth feedback from a real interview we'll conduct for the role you seek. 📅 Interview Prep Service available at InterviewAt.com - http://www.interviewat.com Connect with me on LinkedIn -   / brandonwatson   THANK YOU!