What if customers become friends? Steven van Belleghem at TEDxEde

In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)

Don't Listen To Your Customers - Do This Instead | Kristen Berman | TEDxBerlin
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Don't Listen To Your Customers - Do This Instead | Kristen Berman | TEDxBerlin

Why Companies Fail at Customer Experience | Yves Van Vaerenbergh | TEDxKULeuvenBrussels
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Why Companies Fail at Customer Experience | Yves Van Vaerenbergh | TEDxKULeuvenBrussels

Leading When You Are Not in Charge | Tyler Robertson | TEDxCongaree Vista
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Leading When You Are Not in Charge | Tyler Robertson | TEDxCongaree Vista

Power of purpose- the key to workplace wellbeing | Oliver Henry | TEDxSwansea
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Power of purpose- the key to workplace wellbeing | Oliver Henry | TEDxSwansea

Financial Literacy & The Social Media Generation | Nelson Soh | TEDxGrandviewHeights
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Financial Literacy & The Social Media Generation | Nelson Soh | TEDxGrandviewHeights

A Defining Time for Human Connection in Customer Service | Salena Scardina | TEDxFortWayne
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A Defining Time for Human Connection in Customer Service | Salena Scardina | TEDxFortWayne

Walking in the shoes of your customers | Nigel T Packer | TEDxSwansea
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Walking in the shoes of your customers | Nigel T Packer | TEDxSwansea

The Secret to Great Public Speaking (No, It's Not Confidence) | Jess Ekstrom | TEDxSugar Creek Women
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The Secret to Great Public Speaking (No, It's Not Confidence) | Jess Ekstrom | TEDxSugar Creek Women

TEDxMaastricht - Jan Gunnarsson - "Hostmanship: the art of making people feel welcome"
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TEDxMaastricht - Jan Gunnarsson - "Hostmanship: the art of making people feel welcome"

The customer isn't always right, but some customers are better than others | Peter Fader | TEDxPenn
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The customer isn't always right, but some customers are better than others | Peter Fader | TEDxPenn

Employees first, customers second | Vineet Nayar | TEDxAix
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Employees first, customers second | Vineet Nayar | TEDxAix

Changing Hospitality Dynamics: Building a New Model for Restaurants | Aaron Oster | TEDxNorthAdams
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Changing Hospitality Dynamics: Building a New Model for Restaurants | Aaron Oster | TEDxNorthAdams

How stores track your shopping behavior | Ray Burke | TEDxIndianapolis
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How stores track your shopping behavior | Ray Burke | TEDxIndianapolis

Customer loyalty programmes... why bother! : Lance Walker at TEDxTeAro
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Customer loyalty programmes... why bother! : Lance Walker at TEDxTeAro

How to clarify your message so people listen | Donald Miller | TEDxNashville
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How to clarify your message so people listen | Donald Miller | TEDxNashville

Popsicle Moments: Finding A New Flavor of Customer Service | Darren Ross | TEDxSantaBarbara
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Popsicle Moments: Finding A New Flavor of Customer Service | Darren Ross | TEDxSantaBarbara

Power to the customer! | Nancy Rademaker | TEDxLausanne
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Power to the customer! | Nancy Rademaker | TEDxLausanne

'How I stole great customer service - with pride!' | Lisa Ekström | TEDxLundUniversity
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'How I stole great customer service - with pride!' | Lisa Ekström | TEDxLundUniversity

Service Isn't Same As Hospitality | Anna Dolce Dolce | TEDxBend
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Service Isn't Same As Hospitality | Anna Dolce Dolce | TEDxBend

Closing the Loop on Feedback | M Daniel Suwyn | TEDxCreativeCoast
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Closing the Loop on Feedback | M Daniel Suwyn | TEDxCreativeCoast