Manage Your Customers Expectations

Start at (14:50) The online shopping experience is part of today's art world more than ever. Communicating with your customers is one of the best services you can provide. Let them know a time-line for delivery: Regular production turnaround time plus shipping time. Holiday/Delay times. Order deadlines Let them know as much about the products: Photos on your online shop Support photos on your social Note that colors on screen can vary Detailed descriptions Be responsive: Emails / Social messages Note Refund policy You can grab images and text from your order fulfillment source like us FinerWorks.com Example sites we looked at: https://honeycombproverbs.com/ https://choicegoodsbrand.com/ Search Etsy pages for examples as well