The Protocol That Every AI Company Is Quietly Building On | What is MCP? Ft. Marc Benioff

Every major AI company building on MCP yet hardly anyone outside of engineering can explain what it actually does. In this video I break down the Model Context Protocol, the open source standard from Anthropic that is becoming the most important piece of infrastructure in the AI stack. I sat down with Marc Benioff, c-founder and CEO of Salesforce, right after he announced 30 new AI capabilities for Slackbot and talked about why Salesforce is betting on Slack becoming the operating system for AI-powered work. We get into how MCP works, why Slack is now both an MCP server and an MCP client, and why Salesforce believes the future of AI belongs to the platforms that connect all of your AI investments together. Timestamps 00:00 Marc Benioff on Slack Becoming the AI Interface 00:45 Why AI Protocols Matter More Than Models 01:04 What is MCP (Model Context Protocol) Explained 01:59 MCP Adoption: 97 Million Downloads in 18 Months 02:26 How Salesforce Built an AI Ecosystem Around Slack 02:58 Slack as MCP Server and MCP Client Explained 04:33 Salesforce Agentforce Stack Architecture Breakdown 05:29 Data 360 and the Federated Data Layer Challenge 06:38 The Race to Own the AI Agent Interface 07:37 Multi Sensory Models and Why Engineers Should Learn MCP