Data Quality KPIs to C-Level in Fintech: 8 Governance Principles

Lunar, a leading Nordic digital bank, successfully implemented a data governance framework to enhance data quality and secure C-level buy-in by using SYNQ, a data reliability and observability tool. Their framework focuses on data ownership, criticality, and monitoring. Lunar's data team, leveraging tools like SYNQ, ensures high standards against financial crime, personalisation through AI, and reliable reporting. They maintain oversight through automated monitoring, use of data products, and a robust ownership model, which enhances data quality and accelerates issue resolution for their reports to executives. This approach enables Lunar’s data engineering and data governance teams to work in harmony, and operate efficiently without having to increase headcount. Speakers Mikkel Dengsøe, Co-Founder - SYNQ Mikkel Dengsøe is a Co-Founder of SYNQ, where he collaborates with leading data teams to ensure the reliability of their business-critical data. At SYNQ, Mikkel has helped to build and developed SYNQ into a comprehensive data reliability, observability, and quality tool through his customer-centric approach and firsthand experience with data issues from his time leading large data teams. Before SYNQ, he served as Head of Data Science at Monzo Bank, overseeing teams across operations and financial crime. His extensive background includes roles at Google, focusing on data science and machine learning, and at Deloitte. Mikkel is also an active thought leader in the data space, frequently writing about data topics and innovation. Based in Copenhagen, Mikkel leverages his expertise to drive innovation in data reliability Sine Rosenberg, PhD, Head of Data Warehouse - LUNAR Sine is the Head of Data Warehouse at Lunar, the leading digital bank in the Nordics. She looks after data governance and analytics engineering with a focus on balancing speed and quality with regulatory requirements. Prior to Lunar, Sine worked with some of the largest Danish companies on their data strategy as a manager at Netcompany. Session image Bjørn Bergmann, Data Manager - Lunar Bjørn is the Data Manager at Lunar, the leading digital bank in the Nordics. Right now, his focus is on data governance, leveraging his extensive experience as a business intelligence developer and consultant. Prior to his role at Lunar, Bjorn worked in academia, consulting and held senior BI positions, including for Inspari.