Apology & Compensation: We've Kept You Waiting, Chieftains

Dear Chieftains, Today we want to share a formal and sincere response with all our global players who have supported us. First and foremost, we would like to express our deepest apologies: recently, issues such as login errors, lag, and failures in purchasing Battle Pass rewards have seriously affected your gameplay experience. The responsibility falls on us, and we are deeply reflecting on this while working tirelessly to resolve these issues. We will be sending out via in-game mail: Sacred Moon Dormant Stone x1,Advanced Treasure Hunt Voucher x5, Whimsy Giftbox - Mythic x1, Miracle Star Sand x5000. These rewards are valid for 7 days. Please log in and claim them in time, Chieftain~ Thank you all for choosing to trust us and wait during these difficult times. Your support is our greatest motivation to keep moving forward! The project team has fully dedicated itself to the issue resolution, compiling all feedback and error reports submitted by players, The current key repair items are as follows: • Login Exception Fix: Resolved iOS login failures and access anomalies • Troubleshooting of Google ecosystem-related anomalies: Fixed issues exclusive to Google channels, such as diamond display errors and permanent card purchase failures • Alliance Battle Match Mechanism Optimization: Identify and fix vulnerabilities in the matching system to ensure fairness and stability in battle pairings • Resolved issues such as failed Battle Pass purchases and payment anomalies during transactions • Some models in the PS channel are malfunctioning, and pet upgrade failures are still being actively addressed. At the same time, we are continuously optimizing server performance and will keep it under close monitoring. While we work hard to fix existing issues, we're also actively preparing new content. We hope to repay your love and support through our actions~ Today we're launching a special Lantern Festival event — a traditional Chinese celebration. We wish every Chieftain a heartwarming reunion filled with sweetness and joy~ 🏮✨ 1. Warm Lantern Festival Gifts: From March 3 to March 9, log in for 7 consecutive days and claim daily rewards! Just a few taps and the goodies are yours~ 2. Follow the Lights, Celebrate Lantern Festival: From March 3 to March 24, complete daily and cumulative tasks to unlock exclusive rewards! 🏮 A new season update is coming soon, and the Sasata Legendary Skin — Windbreaker — will also be released in the next update. We will announce the exact release dates and event details through our official channels as soon as everything is confirmed. Finally, thank you once again for your patience and trust. This experience has shown us our shortcomings more clearly and strengthened our determination to make this game better. We will continue to improve — with more transparent communication and more efficient actions — to bring you better content and a better experience. Thank you to every chieftain who is still walking alongside us. -BarbarQ2Project Team