Should You Descale with Vinegar?

In this video Marc from WholeLatteLove.com does a side-by-side test comparing the effectiveness of vinegar versus a commercial product: Urnex Dezcal for descaling two Rancilio Silvia boilers with similar amounts of scale deposits. Find out which did a better job at removing scale deposits. Also covered: Why descaling super-automatic espresso machines is so important, cost of the products used, descaling neglected coffee and espresso machines, and why choosing the right descaling product is so important.