Top Lessons from Deploying Agentic AI in Banking (Mo Jamous)

Agentic AI talk is cheap. But where are the success stories? In the opening episode of Season 5 of What’s the BUZZ?, Andreas Welsch welcomes Mo Jamous (CIO of U.S. Bank) for an in-depth discussion on deploying Agentic AI in a highly regulated industry. While much of the conversation around Agentic AI remains focused on visionary scenarios and future potential, this session centers on real-world execution. Drawing on over 15 years in financial services, Mo Jamous shares firsthand lessons from implementing Agentic AI inside a banking organization. Mo covers what actually works, where organizations encounter friction, and how teams move from experimentation to production. Catch the BUZZ as we explore: How banks are using Agentic AI to improve productivity across developer, product, and frontline personas Why many early wins start with internal, non-customer-facing use cases Governance, risk, and compliance considerations when operationalizing agents Change management strategies to drive adoption beyond pilots Practical approaches to measuring value, ROI, and business impact from AI agents This session is ideal for senior leaders, technology executives, and transformation owners seeking practical guidance on turning Agentic AI from hype into measurable business outcomes. Sharpen your understanding of how to structure early Agentic AI initiatives, how to scale them responsibly, and which metrics matter when reporting impact to executive stakeholders. What lesson are you most interested in learning about? #ArtificialIntelligence #AgenticAI #IntelligenceBriefing