RevOps na Prática | Aula 4: Customer Journey & Design de Processos

How to build journeys and processes that truly work for the customer and for operations? In this episode, we'll explore how to map the end-to-end journey, connecting Marketing, Sales, and Customer Success in a more efficient, integrated, and customer experience-driven system. You'll learn to identify bottlenecks, critical handoffs, and frictions that impact conversion, adoption, and day-to-day execution. We'll also discuss how to apply process design in practice: transforming operational pains into hypotheses, testing flows, defining clear criteria, and avoiding one of the most common mistakes companies make: creating perfect processes on paper that nobody uses in their daily routine. By the end, you'll have the tools to structure more efficient journeys, validate processes, and connect operations with sustainable growth. 🎙️ With Amanda Alves (Revenue Thinkers) and Olivia Biagi (8D Hubify) ⏱️ Duration: 1h30 👉 Participate live and bring your questions. Exclusive coupons for participants: 🚀 Customer Journey & Process Design Immersion 30% OFF with coupon: NAPRATICA 🎟️ RevOps Summit 2026 20% OFF with coupon: NAPRATICA20 #RevOps #RevenueOperations #Sales #Marketing #CustomerSuccess #Growth #B2B #SalesFunnel www.revenuethinkers.com @amandaalves.ops _____ 👉 More information about 8D Hubify can be found on our website: https://hubify.com.br ✅ Follow us on social media:   / 8d.hubify     / 8dhubify     / 8d.hubify