You’re Losing Contracts Because of This One Number

You Might Be Overbidding and Not Even Know It For years, I ignored my SUTA rate. At one point, it was six points higher than the lowest possible rate. That meant my labor costs were roughly six percent higher than they should have been. In this industry, contracts are won and lost by pennies per hour. Six percent matters. What I learned is simple: Your SUTA rate is not just a tax number. It reflects how well you manage discipline and documentation. If you want to lower it: • Issue your employee manual to every officer • Get signed acknowledgment • Make it accessible at every site • Follow your progressive discipline policy exactly as written Most companies lose unemployment disputes because they cannot prove they followed their own rules. It took me time to fix it. But once we tightened discipline, the rate followed. If you run a security guard company, this number affects every bid you submit. 00:00 Introduction 02:04 Every Employee Gets the Employee Manual 02:47 Employees Have To Sign It 03:17 The Employee Manual Is Always Available 03:53 Policy Manual Software 04:46 Follow Your Disciplinary Process 06:31 Summary #SecurityGuardCompany #SecurityIndustry #BusinessOperations #Leadership #MarginMatters #3minthursday