ARS Session 11 - Joel Ramirez Jr

Leveraging AI for Small Business Automation Description: My Capstone project focuses on how AI assisted tools and cloud-based business platforms can help improve operational efficiency for small businesses. Using a real world case study involving SynPros Inc., a small plumbing business based in Sacramento, California, the project evaluates workflow inefficiencies related to invoicing, scheduling, customer communication, and payment tracking. The project explores practical and affordable solutions using technologies such as QuickBooks Online, Pagecloud, Google Workspace, and AI assisted tools to streamline operations, improve customer engagement, and reduce administrative workload.