Brittany Irwin, AI Engineering Manager, NFI Industries: Why Your AI Rollout Isn't Really About AI

The hardest part of any AI rollout usually has nothing to do with AI. In the newest episode of People Solve Problems, Brittany Irwin, Applications and AI Engineering Manager at NFI Industries, explains why automation stalls in logistics and supply chain, and what it actually takes to move AI from hype to habit. Her short version: the technology is rarely the bottleneck. The culture, the process discipline, and the politics around it are. A few things Brittany gets into: -Want to find the person who will quietly block your project? Ask who loses power when the work gets automated. -AI belongs in the second chair, not the first. A human still owns every decision, and the real danger is trusting it more than your own judgment. -Anything that lives only as tribal knowledge cannot be automated until someone finally writes it down. She also makes a counterintuitive case for why making yourself replaceable might be the whole point. Worth your time on People Solve Problems. #leadershipdevelopment #strategicthinking #ProblemSolving #Leanleadership