Episode 245: The Power of Partnership: MITER Brands, ABC Supply, and Industry Innovation

How do industry leaders like MITER Brands and ABC Supply set a new standard for reliability, training, and community impact in the window and door industry? Discover the inside story of this high-performing partnership and learn how a people-first culture and a focus on continuous improvement are changing the game for dealers, contractors, and homeowners. In this episode of the Clear Impact Podcast, host Sherri Connor sits down with Rick Moyer, National Account Manager for ABC Supply at MITER Brands. With over three decades of experience, Rick shares how MITER’s “Experience Is Everything” promise, best-in-class On-Time, In-Full (OTIF) delivery, and robust dealer training programs are reshaping expectations across the industry. Together, they discuss why relationship-driven partnerships matter, how MITER Brands University empowers professionals, and what makes impact-resistant windows and doors a must-have for hurricane preparedness and peace of mind. The conversation also highlights the deep-rooted MITER DNA that drives a culture of humility, hard work, and community giving—showcased through the MITER Foundation and philanthropic initiatives with ABC Supply. If you’re a dealer, contractor, homeowner, or industry professional looking for actionable insights on reliability, innovation, and customer experience, this episode is tailor-made for you. ________________________________________ What You’ll Learn • Why long-term, people-first partnerships drive industry success • How MITER Brands delivers 98.3% OTIF performance through standardization and continuous improvement • The impact of MITER Brands University in elevating dealer and contractor expertise • Why hurricane-ready, sound-reducing windows and doors matter for homeowner peace of mind • How MITER and ABC Supply invest in community and philanthropy ________________________________________ Timestamps/Chapters 00:00 – Welcome & episode intro: Why partnership matters 00:48 – How MITER Brands and ABC Supply built a “business is personal” culture 02:20 – What does 98.3% OTIF delivery mean for dealers and homeowners? 04:50 – How does MITER Brands University raise the bar for training? 07:40 – What is MITER DNA and why is it different? 11:10 – How do MITER and ABC Supply give back to the community? 12:50 – Key takeaways and what’s next ________________________________________ Guest Bio Rick Moyer is the National Account Manager for ABC Supply at MITER Brands. With more than 30 years in the window and door industry, Rick specializes in building strong, values-driven partnerships that deliver exceptional value for dealers, contractors, and homeowners. ________________________________________ Links & CTA • 🌐 Learn more about MITER Brands • 🏢 Discover ABC Supply • 🎓 MITER Brands University • 🔔 Subscribe for more insights and industry trends! ________________________________________ MITER Brands, ABC Supply, window industry, door industry, OTIF delivery, MITER DNA, dealer training, contractor education, sound reduction, home improvement, building products, experience is everything, continuous improvement, philanthropy, MITER Foundation, people-first culture, standardization #MITERBrands #ABCSupply #WindowIndustry #DealerTraining #HurricanePreparedness #ExperienceIsEverything