Lean Six Sigma Best Practices and LSS for Good - FAU Executive Education Presentation 091524

This is a list of best practices in process improvement I shared with students in the Florida Atlantic University (FAU) Executive MBA Program⁠ in Boca Raton, Florida last month. I compiled my top recommendations that they could take back to their company. Focused on building problem solving and waste identification skill set of lowest-level employee (psychological safety to discuss and solve problems) Management horizontally across value stream (making decisions that are best for the system, not individual departments (vertical)) Aligned and balanced metrics (two-way communication or “catchball”), not just lagging financial metrics Daily huddles to review performance and formalize communication Statistical thinking and analysis (separating noise from signals) Leaders as coaches and mentors (secret to Toyota) Must create time for risk prevention, kaizen events and projects At the end of my talk, I discussed how Lean and Six Sigma can be used to improve society and the environment, which I call Lean Six Sigma for Good. I share some examples and discuss my own experiences, hand out copies of Volume 1 and 2 of the book series, and encourage the students to help me connect with some local nonprofits. Learn more about the book series at https://www.leansixsigmaforgood.com/l...