How to navigate uncomfortable social situations, in 16 mins | Charles Duhigg

Become a Big Think member to unlock expert classes, premium print issues, exclusive events and more: https://bigthink.com/membership/?utm_... Charles Duhigg, author of Supercommunicators, breaks down the hidden mechanics of identity, listening, and connection that separate people who navigate hard conversations well from people who don't. ---------------------------------------------------------------------------------- Buy Charles Duhigg's most recent book, Supercommunicators: How to Unlock the Secret Language of Connection, here: https://www.amazon.com/Supercommunica... ---------------------------------------------------------------------------------- About Charles Duhigg: Charles Duhigg is a Pulitzer Prize-winning journalist and the author of The Power of Habit, which spent over three years on bestseller lists and has been translated into 40 languages, and Smarter Faster Better, also a bestseller. Mr. Duhigg writes for The New Yorker magazine and is a graduate of Yale University and the Harvard Business School. He has been a frequent contributor to CNBC, This American Life, NPR, The Colbert Report, NewsHour, and Frontline. He was also, for one terrifying day in 1999, a bike messenger in San Francisco.