Workforce Transformation: Human First AI in Practice - Stacey Force

In this episode of the Aligned on AI podcast, Karl Jones sits down with Stacey Force, Wisconsin-based Fractional Chief Marketing Officer, workforce transformation specialist and advocate for human-centred AI adoption. Drawing on more than 25 years of experience across organisations including Philips, Honeywell, ManpowerGroup and Korn Ferry, Stacey shares practical lessons from working at the intersection of people, technology and business transformation. This conversation explores why successful AI adoption is increasingly determined by culture, leadership, behavioural adaptability and workforce readiness. The discussion examines the future of work, the shift from digital literacy to digital fluency, why organisations struggle to move beyond basic AI productivity gains, and how leaders can create environments where people and AI work effectively together. Stacey also shares insights into behavioural analytics, talent development, growth marketing, agentic AI, brand differentiation and the changing relationship between employers and employees. For business leaders, consultants, technology professionals and land development businesses exploring AI adoption, this episode provides a thoughtful and practical perspective on how organisations can create value from AI whilst keeping people at the centre of transformation. Topics covered: Career development, digital literacy, digital fluency, AI adoption, organisational culture, workforce transformation, behavioural analytics, future skills, leadership, autonomy, talent pipelines, change management, growth marketing, brand differentiation, agentic AI, marketing strategy, future of work, productivity, human-centred AI and business transformation. Chapters: 00:00 Introduction to AI and Business Transformation 02:03 Stacy's Journey: From Education to Technology 04:22 Lessons from Major Organizations 07:37 The Shift in Business Models Post-COVID 10:24 Digital Literacy vs. Digital Fluency 13:56 The Human Side of AI Adoption 17:58 Navigating Uncertainty and Unpredictability 22:48 The Evolving Importance of Human Skills 25:27 Levels of AI Adoption in Organizations 27:06 Transforming Work Structures for AI Integration 30:32 Embracing a Human-First AI Approach 32:00 Understanding Behavioral Dynamics in Teams 34:59 The Future of Behavioral Analytics and AI 37:31 AI's Impact on Brand Marketing Strategies 39:45 Navigating Agentic AI and Search Experiences 41:31 Lessons from AI Marketing Experimentation 46:14 Data-Driven Marketing and Agile Decision Making 47:08 Building Talent Pipelines for the Future 48:25 Integrating AI into Business Operations 49:38 Fostering Autonomy in Teams 50:46 The Importance of Self-Tracking for Productivity 52:02 Recommended Reading: Science Fiction Insights Learn more at: https://www.alignedmindsai.com https://www.symeta.com Follow Aligned Minds AI on LinkedIn for practical AI tips, episode clips, and updates on future episodes of Aligned on AI. #FutureOfWork #AIAdoption #WorkforceTransformation #BehaviouralScience #GrowthMarketing #AgenticAI #Leadership #DigitalTransformation #AlignedOnAI #AlignedMindsAI