AI 네이티브 회사에서 실제로 벌어지고 있는 일들 (리트머스 김응진 대표)

🎙️ Organizational AX Transformation and AIOS Implementation: Litmus CEO Kim Eung-jin’s Business Execution Engine Strategy Today on the HOW I AI Podcast, we invite Litmus CEO Kim Eung-jin to discuss corporate AX transformation case studies and strategies for implementing an enterprise-wide AIOS. Along with the process of achieving automation across all areas—from sales and operations to implementation and QA—he shares the direction companies should take in an era where AI is replacing human intelligence. He provides practical business insights on controlling and utilizing agents as an enterprise-wide infrastructure, going beyond the automation of simple, repetitive tasks. ⏱️ Timestamps 0:50 - Start of HOW I AI Podcast and Guest Introduction 2:07 - Background of In-house AX Transition and AIOS Implementation 4:05 - The 3-Stage Evolution of AX Transition and Changes in Productivity 7:24 - Litmus AIOS Core Structure: Workbench and Nexus 11:00 - How to Build a Complex In-house Authority Management System 13:30 - Common Agent Interface and Foundry 17:15 - Agent Control and Queue System Operation (Foundry) 23:58 - Use Cases of QA Automation and Customer Communication Tools 29:21 - Sales Workflow Automation and Planning Refinement 39:33 - Demonstration of Video Editing and Shorts Production Automation Tools 42:48 - The Future of the Agency Industry and Domain-Specific Strategies 🔑 Key Points 1. Establishing an Enterprise-wide Work Control and Automation System via AIOS in a Workforce-Centric Organization 2. Single Positions such as Sales, PM, and Development Increased Productivity by Breaking Boundaries and Integrating into Consultant Roles 3. Implementation of a Real-World Agent Operation Environment Connecting Nexus (ERP/Authority Management) and Foundry (Agent Control/Queue) 📝 Section Summaries ■ Background of In-House AX Transition and AIOS Implementation Litmus pursued enterprise-wide AX to overcome the limitations of its existing workforce-centric model while operating e-commerce data analysis and outsourced development businesses. By introducing the concept of AIOS—an operating system that governs the entire way of working, going beyond simple task automation—and entrusting repetitive tasks to agents, the company significantly improved workforce productivity. ■ AIOS System Structure and Authorization Management Workbenches, which serve as workspaces for specific job functions, and Nexus, which acts as the enterprise-wide ERP, are connected via MCP to securely store structured data and project context. To address increasingly complex organizational structures and data access rights, dedicated authorization management agents have been separately implemented to apply fine guardrails. ■ Agent Control System (Foundry) and Shared Agents We support employees in collaboratively enhancing shared agents through a shared interface (Open WebUI). On the backend, the Foundry system manages hundreds of work tickets and build runs in a queue-based manner, efficiently distributing resources to maintain agent governance. ■ Practical AI Automation Cases by Department (QA, Sales, Media) In the QA area, we introduced an element-based system that automatically performs corrections and merge decisions when customers leave tickets directly. In the sales area, we automate client analysis and query generation to proactively prevent risks, while in the video area, we implemented a hybrid editing tool that combines AI clip recommendations with automatic YouTube uploads. ■ Future Strategies for the Agency Industry Going forward, high-margin structures achieved through automation will become possible not only in high-value-added areas but also in lower-level operations. As development and implementation capabilities become standardized at a higher level, domain-specific consulting capabilities—connecting planning, business strategies, and solutions—will become the core competitive advantage for companies, rather than simple implementation. ---- [Josh's Newsletter & Social Media] 🗞️ Josh's Newsletter (Over 10,000 Subscribers) Subscribe to the newsletter and be the first to receive AI insights! https://maily.so/josh 🔗 Social Media (Over 30,000 Total) Threads: https://www.threads.com/@joshproductl... LinkedIn:   / uxjosh   🚀 ASC Recruitment (Annual Membership Program) Check out the recruitment information for Josh's 'Action'-focused Annual Membership Program! https://www.solopreneur.co.kr/