Zia AI Assistant for Deluge Scripting // First Impressions from a Zoho Expert

Zoho has introduced a new Deluge AI assistant inside Zoho Desk, and this video puts it to the test with a real-world automation example. Watch a full walkthrough of enabling the assistant, prompting it to write Deluge code, reviewing where the generated output goes wrong, and then hand-coding the function correctly. The use case covers automatically assigning a ticket owner based on the related account owner and syncing the account industry into the ticket. This tutorial is especially useful for Zoho admins, developers, and automation builders who want to understand how Deluge code works in practice inside Zoho Desk. It also gives a practical first impression of whether the new AI coding assistant can save time, where it still struggles, and why understanding record structure, maps, IDs, and update logic still matters when building reliable workflows. 💡 Need Help With Your Zoho Instance? 📅 Book a Meeting - https://zenatta.com/#free-consultatio... 🚨 UPCOMING MONTHLY TUTORIAL 🚨 Visit Club Zenatta to learn more! https://club.zenatta.com FREE Zoho One Trial https://store.zoho.com/ResellerCustom... Don't Miss Any Zoho News, Tips, Events & More Subscribe To Our Newsletter - https://zenatta.com/newsletter/ 💥 Zoho Team Training Programs 💥 Train Your Team In Less Than A Week! 👉https://zenatta.com/training/ 🎬 TIMESTAMPS 🎬 0:00 Intro 0:58 Activate Deluge Assistant Bot 1:42 Example Use Case 2:19 Testing Deluge AI Bot 9:46 Hand-Code the Function 16:40 Testing the Function 17:49 Final Thoughts 👇 SUBSCRIBE 👇 ♦️ YouTube -    / @zenatta   ♦️ Newsletter - https://zenatta.com/newsletter/ ♦️ Twitter -   / zenattaconsult   ♦️ Facebook -   / zenattaconsulting   ♦️ LinkedIn -   / zenatta   🧠 OTHER RESOURCES 🧠 ♦️ Resource Library - https://zenatta.com/resources/ ♦️ Events - https://club.zenatta.com/c/zenatta-ev... ♦️ Club Zenatta - https://club.zenatta.com/ 💻 ABOUT US 💻 We don’t just implement Zoho tools—we create lasting impact. At Zenatta, a proud Zoho Premium Partner and the US Zoho Partner of the Year for 2024, we deliver systems designed to empower teams, streamline operations, and drive success across your business. Through this platform, our mission is to provide actionable tips, detailed guides, and expert insights to help you maximize your Zoho experience and achieve your business goals. #ZiaAI #ZohoDesk #Deluge