Алгоритмы успешного общения с пациентом

Link to the full webinar: https://clck.ru/3KEAqk Speaker: Marina Orlova Psychotherapist, Head of the School of Clinical Communication at the BE WINNER Medical Business School, Expert at the Children's Palliative Care Charitable Foundation More than 90 percent of patients are "lost" after the first consultation, and 3% are dissatisfied with the amount of information, the level of attention, and the format of presentation. How can the structure of the consultation help not only the patient but also the doctor, and how can it help them meet the allotted time? How can you ask questions so you truly understand the patient? What are the characteristics of different generations when it comes to attitudes toward health, doctors, and following recommendations? The webinar discussed: • The Calgary-Cambridge Algorithm for Clinical Communication. The Basis of Consultation • Screening - a Convenient Communication Technique • Generational Theory. Commonalities and Differences in Patient Behavior • Communication with Different Generations of Patients