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This video explains how to use the *Update Contact Data* step within the BeOn Workflow, and how to automatically update customer data based on information sent during the conversation or values ​​defined within the Workflow steps. We demonstrate a practical example of receiving a message from a customer and then recording important information in their profile, such as interest, type of request, service requested, or any other data that helps your team follow up more accurately. This update helps you: Automatically update customer data during the conversation. Save important information in the customer profile without manual intervention. Improve customer data organization within the CRM. Make follow-up easier for the sales or support team. Build a smarter workflow based on actual customer data. For more information or to start using BeOn: WhatsApp: https://wa.me/201129245969 Website: https://beon.chat/