Ticketing tool- Service Now | part-1 | Zoom meeting | SAP |

Telegram link : https://t.me/+rNgCZwGbfDAxMThl Today, we had a wonderful informative session on this Service now tool. I got to know about various kind of tickets (Incident/problem ticket) which end users raised and what are their SLAs - P1/P2/P3 To know more- please watch the complete video. It is part-1 and part-2 link is mentioned below of the same session.    • Ticketing tool- Service Now | part-2 | Zoo...