Economic Mutuality and the Empathy of Purpose | The Empathy Edge

What if business success wasn't measured solely by profit, but by the value created for employees, customers, communities, and society? Dr. Jay Jakub believes that creating mutual value isn't just good ethics—it's good business. In this episode of The Empathy Edge, Maria Ross speaks with Dr. Jay Jakub, Executive Director of the Economics of Mutuality Foundation, about how organizations can drive stronger financial performance by embracing purpose, empathy, and stakeholder value creation. Drawing on years of experience at Mars, Inc. and his work advancing the Economics of Mutuality movement, Jay shares practical examples of how businesses can measure social, human, and natural capital alongside financial results to create sustainable growth and meaningful impact. Maria and Jay discuss: The difference between shareholder capitalism and stakeholder capitalism How purpose fuels long-term business growth Why social, human, and natural capital matter Using empathy and deep listening to understand stakeholder needs Real-world examples of mutual value creation delivering strong ROI How leaders can build support for new business metrics and approaches “We’re trying to remove the perceived trade-off of doing some good, but always at a cost to profit.” — Dr. Jay Jakub About Dr. Jay Jakub: Dr. Jay Jakub is the Executive Director of the Economics of Mutuality Foundation and an international speaker, author, educator, and business advisor. He is the co-author of Completing Capitalism: Heal Business to Heal the World and has spent decades helping organizations integrate purpose, performance, and societal impact. Connect with Jay: Website: eom.org LinkedIn: Jay Jakub Connect with Maria Ross: Website: Red-Slice.com LinkedIn: Maria Ross Instagram: @redslicemaria #TheEmpathyEdge #MariaRoss #JayJakub #EconomicsOfMutuality #PurposeDrivenBusiness #Leadership #StakeholderCapitalism #Empathy #BusinessStrategy #Podcast