From ShiftCare to Astalty - Euroa Care

Jennifer has been through the full journey: Deputy, then ShiftCare, now Astalty. In this conversation with Jono, she talks candidly about why they switched and what has changed three months in. After chasing ShiftCare for basic onboarding support, Jennifer went looking for something better. Here's what she had to say: "Every single time we've reached out, via email or chat, we've been responded to. Which is totally different to the experience I had with ShiftCare." "I've found you guys to be really willing to hold our hands through the process." "I don't see Astalty as a rostering platform. I see it as a CRM. You're able to do an end-to-end process which I don't think we've ever had before. You get more bang for your buck." Sivnay, who manages rostering, added: "We love how your team responds. They come up with solutions really fast and they give you that feedback so you know it's fixed." On SCHADS award alerts, which now flag overtime before it hits payroll, Jennifer explained it would change what they pay out and help the business run in a more financially viable way. Euroa Care came to Astalty through word of mouth, started with support coordination, and made the full switch to scheduling the moment it launched. Their advice to anyone still on the fence is to stop juggling multiple tools for what Astalty already does in one place. For more information about Astalty, head to astalty.com.au For more information about Euroa Care, head to https://www.euroacare.com.au/