AI and the future of enterprise software | WP Intelligence Briefing

Artificial intelligence is set to transform one of the biggest segments of the global tech industry: business software. While early predictions of a wholesale AI takeover — in which autonomous AI systems replace the tools companies currently rely on daily — may be exaggerated, AI is already automating significant parts of how businesses operate. In this WP Intelligence virtual briefing, Jason Dean, WPI lead AI & Tech analyst, and Nick Tzitzon, vice chairman of ServiceNow and WPI AI & Tech Council member, discussed how AI is changing the landscape for software as a service (SaaS), how SaaS companies are adapting and what this all means for companies using SaaS for basic business functions from HR to sales. The briefing was moderated by Luiza Savage, WPI editorial director.