Danny & Hallie Meyer: Lessons from scaling hospitality | Masters of Scale

Danny Meyer is best known as the founder of Shake Shack and the legendary restaurants of his Union Square Hospitality Group in New York City. He joined host Jeff Berman on stage recently for the first Masters of Scale Live, presented by Capital One Business. Later in the conversation, Danny's daughter, Hallie Meyer, joined them on stage. Hallie is busy scaling her own food venture, the gourmet NYC ice cream shop Caffè Panna. The Meyers offer invaluable insights on how to scale great experiences for customers and teams. Find out how to attend upcoming live Masters of Scale events at mastersofscale.com/live Chapters: 00:00 Introducing Danny Meyer 04:22 The joy of discovery 06:14 The inspiration for scaling Union Square Hospitality Group 12:48 How Danny Meyer decides what to scale 16:37 Merging ideas to create something new 18:01 Inside Danny’s investment strategy 21:16 What Rome means to Hallie Meyer 23:49 The story of Caffè Panna 25:55 Hallie’s hesitation around scaling 29:45 Chasing perfection 32:57 The power of hospitality 34:57 Advice from Danny & Hallie 📫 THE MASTERS OF SCALE NEWSLETTER 35,000+ read our free weekly newsletter packed with insights from the world’s most iconic business leaders. Sign up: https://hubs.la/Q01RPQH-0 🎧 LISTEN TO THE PODCAST Apple Podcasts: https://mastersofscale.com/ApplePodcasts Spotify: https://mastersofscale.com/Spotify 💻 LEARN MORE Our website: https://mastersofscale.com 🚀 JOIN OUR COMMUNITY LinkedIn:   / 11096326   Facebook:   / mastersofscale   Instagram:   / mastersofscale   X/Twitter:   / mastersofscale   TikTok:   / mastersofscale   💡ABOUT US On Masters of Scale, iconic business leaders share lessons and strategies that have helped them grow the world's most fascinating companies. Founders, CEOs, and dynamic innovators (from companies like Uber, Airbnb, Apple, and Disney) join candid conversations about their triumphs and challenges with a set of luminary hosts, including founding host Reid Hoffman — LinkedIn co-founder and Greylock partner. From navigating early prototypes to expanding brands globally, Masters of Scale provides priceless insights to help anyone grow their dream enterprise. #mastersofscale #summit #leadership #leadershiplessons #mastersofscalesummit #entrepreneurship #entrepreneur #scaleyourstartup #scaleup #scalewithsuccess #dannymeyer #unionsquarehospitality #shakeshack #startup #foodbusiness #foodentrepreneurs