GS Tutorials - UCM Feature Highlights fw 1.0.17.16

Note: Support will not be provided through the comment section of our videos. If you would like to receive support on an issue related to a GS Tutorial topic or any topic, please file a case at https://helpdesk.grandstream.com. If you haven't already, become a Grandstream Reseller and receive priority support with access to a live support engineer. Apply Here: https://partnerconnect.grandstream.co... GS Tutorials - UCM Feature Highlights fw 1.0.17.16 NEW FEATURES OVERVIEW This section describes the major new features/changes introduced in the update and provides instructions for usage. Here are some of the key features we'll be going over in our video. (1:15) MONITOR CALL PARK CID NAME INFORMATION (GXP21XX PHONES ONLY) Users can now see the CID name information of parked calls. VPK/MPKs must be configured as “Monitored Call Park” with the desired parking lot extension. The display will alternate between displaying the parking lot extension and the call’s CID name. There is no need to configure anything on the UCM. (4:23)SHARED CALL APPEARANCE Shared Call Appearance (SCA) functionality has been added to the UCM. With SCA, users can assign multiple devices to one extension, configure endpoints to monitor that extension, make actions on behalf of that extension such as viewing call status and placing and receiving calls, and even barging into existing calls. (13:23)NAS SUPPORT FOR RECORDINGS STORAGE UCM now supports adding and backing up recordings to a network-attached storage (NAS) server. (17:38)INBOUND MODE BLF MONITORING Users can now assign MPKs and VPKs to monitor and toggle the current global inbound mode of the UCM. To see the full set of features, you can view the entire release note for firmware 1.0.17.16 visit: http://firmware.grandstream.com/Relea...