Работа с узкими звеньями процесса — Алексей Пименов, Neogenda

Dealing with process bottlenecks is a trivial matter, described in literature more than 30 years ago. But there are a number of subtleties I'd like to explore. Sometimes they seem non-obvious, or you haven't encountered them, but they're important to know. We'll discuss the intricacies of identifying bottlenecks, their impact on metrics, and the dangers of intermittently available resources, including whether they can become bottlenecks. 0:00 Introduction 0:51 Eliyahu Goldratt's Algorithm for Working with Bottlenecks 3:42 Finding the Bottleneck 7:03 Correctly Loading a Bottleneck at 100% 8:56 Introducing WIP Limits 12:12 Shifting the Bottleneck 17:53 Reducing the Effect of a Resource with Intermittent Availability 22:24 How to Reduce Lead Time in the Presence of Bottlenecks 23:13 What if the Weak Link is People or Management 24:18 Is It Possible to Get Rid of Bottlenecks Altogether 25:07 Is It Possible to Always Have Work for a Resource with Intermittent Availability 26:24 How to Find the Bottleneck with WIP Limits Implemented 27:11 What Are the Most Common Mistakes in the Improvement Process 28:50 How to Agree When a Developer Wants to Work, but Shouldn't 30:30 Maybe A bottleneck is more profitable Delivery Managers' Team Telegram Channel: https://l.tinkoff.ru/channel_TAC Podcast "Lida Taimova's Letters": https://l.tinkoff.ru/lida_taimova_YT Digests, articles, and meetup announcements: https://t.me/itstinkoff IT's Tinkoff VKontakte Group: https://vk.com/itstinkoff Blog on Habr: https://l.tinkoff.ru/habr-tinkoff Our vacancies: https://l.tinkoff.ru/its-career