Google-Bewertungen: Wird ehrliche Kritik immer wieder gelöscht? 😠⭐ | Markt WDR

The star ratings in Google reviews often determine whether you visit a restaurant or use an emergency repair service. But how credible is the rating system? Our research shows that honest customer criticism is systematically disappearing. Find out what's behind this and what it all has to do with the Digital Services Act in the video! ------------ 00:00 How reliable are Google reviews? 00:30 Reviews at 7 Paintings 02:20 Emergency repair service: Bad review deleted 03:47 How anyone can report Google reviews 03:59 Companies that delete bad reviews 06:06 Ice cream parlor in Dortmund has negative reviews deleted - and regrets it 07:06 Shitstorm against Google: What good are reviews anymore? 07:52 How can the deletion vicious cycle be broken? -------------- This video is a segment from the WDR program "Markt." It was first published on July 7, 2025, on the ARD Marktcheck YouTube channel. Consumer content from all ARD broadcasters is compiled here on this channel. 😊 By the way: Since Marktcheck is part of ARD, you can download this video for free over Wi-Fi and watch it offline on the go! ---------------- 📢 Have you ever had your review deleted? Let us know in the comments! 🔔 If you enjoyed the video, please give it a like and subscribe to ARD Marktcheck for more exciting investigations. Subscribe here:    / @marktcheck   👋 WELCOME TO Markt WDR! You're probably already familiar with the exciting consumer tips from our colleagues at Markt NDR and Marktcheck SWR, SUPER.MARKT rbb, Servicezeit WDR, Voss & Team, buy better, ECHT? And FYI – Our research, your advantage. At Markt WDR you'll find: ✔ ... independent tests and reviews, ✔ ... practical tips for everyday life, and ✔ ... the most important information to protect you from current scams and consumer traps! Author: Alexander Brauer Image source: AdobeStock | Dilok / cgdeaw / Bird Photographer TH --------------------- ►   • Verdient Google an Fake Shops mit? 😡🤑 | Ma...   ►   • Fakeshops: Abzocke über Google Ads? | Mark...   ►   • Urlaubsabzocke: Fake-Bewertungen, miese Un...   ►   • Fake-Bewertungen: Unser Amazon-Shop deckt ...   ►   • Abmahnung für Bewertung: Wie es im Interne...   --------------------- ► More current information on our homepage: marktcheck.ard.de ► More practical everyday tips and tricks on our Facebook page: facebook.com/marktcheck ► We look forward to your comments – but please observe netiquette: ard.de/die-ard/netiquette-100 ► Our legal notice: https://www.swr.de/impressum/ ►Our Privacy Policy: https://www.swr.de/datenschutz #googlereviews #google #digitalservicesact