E10: "Ask Me Anything (AMA)" session with ServiceDesk Plus Cloud product experts - Masterclass 2024

Learn how to utilize the latest features and enhancements and connect with our product experts in the "Ask Me Anything" (AMA) segment featuring: 1. Sriram K S, global head of customer success 2. Kavin N U, regional manager of product support and customer success 3. Charles Arokiaraj, head of customer success -North America 4. Benson B Paul Samuel, support manager - North America In this episode, we'll discuss the following features and enhancements: 👉 Promoting efficient collaboration between technicians and users across your enterprise by letting Microsoft Copilot work alongside ServiceDesk Plus 👉 Associating requests, changes, and change tasks in ServiceDesk Plus with work items and projects in Microsoft Azure DevOps 👉 Collecting feedback on service delivery across modules and setting up ad hoc surveys to be sent directly to users and user groups at specific time intervals 👉 Acknowledging asset receipts by responding directly to asset acknowledgement and reminder emails 👉 Enhancements to the CMDB 👉 Plus, the answers to all your questions in our AMA session! 👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP 👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo 👉 Get a tailored price quote - https://mnge.it/Contact-Sales 👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial 👉 ServiceDesk Plus pricing - https://mnge.it/Pricing 👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions 👉 Key features and capabilities - https://mnge.it/Key-features 👉 Major features and improvements - https://mnge.it/new-features 👉 What's new in ServiceDesk Plus Cloud - https://mnge.it/new-features-cloud For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt Follow us on social to know more: 👉   / manageengine-it-service-management   👉   / me_itsm   👉   / servicedeskplus   👉   / servicedeskplus