Kia Ordered A Replacement Battery For Our Soul EV - Now It Refuses To Fit It.

Last year Kate's 2015 Kia Soul EV was the recalled due to a battery fault that means that, in a very specific set of circumstances, the traction battery pack could catch fire. Then in November the car went into turtle mode, and the local dealer ordered a battery pack. ...she's got the car back now and is not entirely thrilled with the way Kia's handled the situation. Today we share how the experience went, what Kia did right, and what Kia did wrong. ---- 00:00 - Introduction 00:40 - Background to the recall 02:48 - The interim notice 03:20 - The first remedy 04:22 - ...then we got a new BMS 05:36 - Which told us the battery was faulty. 07:31 - Waiting for the new pack 09:09 - And then Kia changed their mind 11:14 - Kia goes quiet 11:51 - How should Kia have handled this? 14:04 - Conclusions 16:57 - Thanks and Credits ---- Find our postal address: https://www.transportevolved.com Buy one this month's T-Shirt: https://www.redbubble.com/shop/ap/159... ----- Script: Kate Walton-Elliott, Nikki Gordon-Bloomfield Presenter: Kate Walton-Elliott Editor, Colorist: Kate Walton-Elliott Art and Animation: Erin Carlie Producer: Nikki Gordon-Bloomfield © Transport Evolved LLC, 2024 ----- Join this channel to get access to perks:    / @transportevolved   This video was made possible thanks to the kind donations of our supporters on Patreon and Ko-fi. Join them in supporting us. Support us on Patreon:   / transportevolved   Buy the team a coffee -- or a meal! https://ko-fi.com/transportevolved Donate using bitcoin: BC1QRZRGCCXUKPDZ2DZ9KX9JYJXMZDYHYGFZ0MN4WH Support us by buying some merch at https://www.redbubble.com/people/Tran... Follow our 'second' channel - Transport Evolved Take Two, at    / transportevolvedtake2   Join our Discord server at   / discord   Follow the show on Mastodon: https://mastodon.transportevolved.com/ Follow the show on PeerTube: [email protected] Use the TE Aptera referral code - i.refs.cc/zz56EbIi - but watch our explainer video FIRST:    • Aptera is Back. It's a Very Different Beas...   Sign up for EnergySage at https://www.kqzyfj.com/click-10129094...