Davos Delivers AI-Powered Support for 3,000 Global Leaders

The World Economic Forum’s Annual Meeting in Davos is the world’s most influential gathering, bringing together 3,000 global leaders to solve humanity’s greatest challenges. See how they partner with Salesforce to elevate the attendee experience using the power of trusted AI. What’s the secret to providing seamless, 24/7 support to the world’s most prominent figures—CEOs, heads of state, and cultural pioneers? Agentforce makes it happen! A Salesforce AI-powered digital concierge was built into the official Davos 2025 mobile app. In just five weeks, the World Economic Forum and Salesforce launched a secure, trusted AI agent to act as a personal guide for every attendee. The results were transformative, with the AI agent successfully resolving 75% of user inquiries, freeing up time for attendees to focus on what matters most: collaboration and progress. As a long-standing Salesforce partner, the Forum leveraged its existing investment in Data Cloud, Service Cloud, and more to deploy this cutting-edge solution with speed and confidence. Learn more: https://www.salesforce.com/customerst... #Salesforce #Agentforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook:   / salesforce   Twitter:   / salesforce   Instagram:   / salesforce   LinkedIn:   / salesforce   About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.