Leading Through Complexity: EY’s Janet Truncale on Leadership, AI, and the Modern Boardroom

EY operates as one of the world’s largest and most globally connected professional services firms, employing 400,000 people across more than 150 countries. EY Global Chair and CEO Janet Truncale joins Matt McClure, global co-head of Investment Banking at Goldman Sachs, to discuss her 33-year journey from intern to CEO, the firm’s commitment to upskilling its workforce, and why the narrative around artificial intelligence is shifting from job displacement to a focus on productivity, growth, and the essential role of human objectivity. This session was recorded on March 26, 2026. [00:00] Introduction [01:09] Career Origins at EY [03:24] EY's Mission and Scale [05:13] All-In Strategy Evolution [07:36] Client Relationship Evolution [10:26] AI Transformation at Scale [13:43] Global Economic Outlook [15:50] Pivotal Leadership Moment [18:17] Building Honest Leadership Teams The opinions and views expressed herein are as of the date of publication, subject to change without notice, and may not necessarily reflect the institutional views of Goldman Sachs or its affiliates. The material provided is intended for informational purposes only, and does not constitute investment advice, a recommendation from any Goldman Sachs entity to take any particular action, or an offer or solicitation to purchase or sell any securities or financial products. This material may contain forward-looking statements. Past performance is not indicative of future results. Neither Goldman Sachs nor any of its affiliates make any representations or warranties, express or implied, as to the accuracy or completeness of the statements or information contained herein and disclaim any liability whatsoever for reliance on such information for any purpose. Each name of a third-party organization mentioned is the property of the company to which it relates, is used here strictly for informational and identification purposes only and is not used to imply any ownership or license rights between any such company and Goldman Sachs. A transcript is provided for convenience and may differ from the original video or audio content. Goldman Sachs is not responsible for any errors in the transcript. This material should not be copied, distributed, published, or reproduced in whole or in part or disclosed by any recipient to any other person without the express written consent of Goldman Sachs. Disclosures applicable to research with respect to issuers, if any, mentioned herein are available through your Goldman Sachs representative or at http://www.gs.com/research/hedge.html Goldman Sachs does not endorse any candidate or any political party. © 2026 Goldman Sachs. All rights reserved.