From Pilot to Production: How Axiom’s Clients Cracked the Legal AI Adoption Code

Join CJ Saretto as he corrals Peter Duffy of Titans Legal, Alex Fortescue-Webb of Legora, and Chris Frickland of Axiom for an inside look at running successful AI pilots in legal organizations. After helping Axiom test dozens of tools and compress months of contract review work into days, this group of legal AI experts unlocked the secret to achieving 10x efficiency gains that few in-house teams know. In today’s episode, learn why 14-day trials doom AI adoption before it starts, why training your AI on thousands of past contracts degrades does the exact opposite of what lawyers expect it to do (get smarter; but no, it gets dumber), and how focusing on one specific use case beats trying to solve everything at once. The panel shares hard-won insights from their innovative structured 8-week pilot program, including why dummy data kills engagement, how vendor engagement and support makes or breaks adoption, and why it’s crucial to give your lawyers 3-6 weeks to build new habits around AI tools. Whether you’re a GC evaluating generative AI tools, a legal ops leader running pilots, or a law firm partner wondering about how to measure ROI, this conversation offers field-tested strategies for what drives AI adoption in legal settings vs. expensive experimentation. Show Panelists • Host: CJ Saretto, Chief Technology Officer, Axiom • Peter Duffy, CEO and Co-founder, Titans Legal • Alex Fortescue-Webb, Global Head of Engineering, Legora • Chris Frickland, Director of AI, Axiom Key topics 1. Pilot Duration and Structure 2. Training and Education Approaches 3. Tool Selection Criteria 4. Use Case Identification 5. Adoption Challenges and Support 6. Future Impact on Legal Work 7. Technology Market Assessment 8. Specific Tool Implementation 9. Measuring Success and Outcomes 10. Real-World Results and Efficiency Gains 11. Organizational Rollout Strategy 12. Client Perspectives and Demands Episode Resources • DraftPilot’s website (https://draftpilot.ai) • Legora’s website (https://legora.ai) • Titans Legal’s website (https://www.titans.legal/team) • Learn more about Axiom Tech+Talent (https://www.axiomlaw.com/solutions/te...) • Visit AxiomLaw.com (https://www.axiomlaw.com?utm_source=y...) • Subscribe to the Axiom Insights Podcast (https://podcasts.apple.com/us/podcast...) DISCLAIMER: Axiom is a provider of legal talent and is not a law firm, and does not provide legal advice. The information contained in these videos is merely legal information, not advice. Our clients’ legal teams supervise the legal work of the Axiom lawyer. Viewing this video does not create an attorney/client relationship.