The Training Process and How to Build a Training Design
Session 2: The Training Process and How to Build a Training Design Training & Development Part 2 — The 4-Step Training Process and How to Design a Training Program You've identified that training is needed — now what? How do you actually build and deliver a training program that works? n this session, we walk through the systematic 4-step training process: Needs Assessment, Design & Development, Delivery, and Evaluation. You'll learn how to write measurable learning objectives using the ABCD format, how to select the right training method for the right type of learning, and how to evaluate whether your training actually made a difference using Kirkpatrick's Four Levels. We also cover the 10 components of a training design document — the practical blueprint every manager and HR professional needs to know. Topics Covered: • The 4-step training process (TNA → Design → Delivery → Evaluation) • Writing SMART goals and ABCD learning objectives • Matching training methods to learning types • Kirkpatrick's Four Levels of Evaluation • The 10 components of a training design document • A complete filled-out example using a real café scenario

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