Brunswick A2 Pinsetter - Bent Trip on #9 Spoon. Why did it happen?

Let's dig a little deeper into the how and why now that we have some time. The call was for the turret failing to index after the #5 was delivered to the turret. The turret released the pins to the deck but didn't index. I found the indexing issue and corrected that relatively quickly. The trip on the #9 spoon was bent up, and I did not contact the torsion latch. The problem was solved by bending the torsion latch back down. But why did the trip get bent again? This video covers some of the potential things that cause the trip to get bent. Thank you for watching! It really means a lot to me!