Hostaway AI CoHost: We Just Launched an AI CoHost for Property Managers

Hostaway AI CoHost is here. In this webinar, we introduce Hostaway’s AI CoHost, a new AI-powered assistant built specifically for property managers and short-term rental businesses. Unlike generic AI tools, AI CoHost works directly with your Hostaway data to help you ask questions, analyze performance, uncover operational issues, and make smarter decisions faster. From guest messages and reviews to revenue trends, booking channels, expenses, check-ins, maintenance issues, and more, CoHost gives property managers a smarter way to understand and run their business. 💡 IN THIS SESSION, WE COVER: *Why property managers need more than generic AI *How AI CoHost works inside your Hostaway account *The three pillars of CoHost: Ask, Analyze, and Act *Live demos using real property management scenarios *How CoHost can identify urgent guest issues, underperforming listings, channel trends, fee problems, and operational risks *Voice and multilingual capabilities *What’s available today and what’s coming next, including mobile access, owner access, and proactive recommendations *How CoHost is designed to help property managers save time, uncover hidden insights, and scale their operations with confidence. Whether you manage a few properties or a large vacation rental portfolio, this webinar shows how AI can become your strategic business partner. Watch the full webinar to see Hostaway AI CoHost in action. ➡️ TIMESTAMPS: 00:00 Introduction: Why Hostaway was built for property managers 01:17 Hostaway today: global team, scale, and industry milestone 01:51 The unique challenges of running a property management business 03:32 Hidden data opportunities inside property management operations 04:49 Why basic AI is not enough for property managers 05:06 Introducing Hostaway AI CoHost 05:52 AI-native PMS launch video 07:40 Why short-term rental AI needs industry-specific context 08:36 How AI CoHost uses your Hostaway account data 09:21 Why generic AI assistants fall short 10:14 CoHost is designed to help users take action, not just ask questions 11:48 The three pillars of CoHost: Ask, Analyze, and Act 12:03 Ask: using CoHost as a strategic thought partner 12:19 Analyze: dashboards, trends, risks, and performance insights 13:35 Act: upcoming proactive recommendations and account actions 14:51 Live demo begins 15:37 Demo: checking today’s arrivals 16:08 Demo: identifying special guest requests 17:01 Demo: listing performance over the last six months 17:49 Demo: finding worst-performing properties 18:25 Demo: analyzing reviews and guest messages 19:41 Demo: surfacing access, cleanliness, and Wi-Fi issues 20:39 Demo: using voice to analyze guest sources and booking channels 21:37 Direct booking performance and channel growth insights 22:19 Demo: analyzing fees, expenses, and owner concerns 23:39 Demo: identifying tax and fee configuration issues 24:11 Demo: asking what needs urgent attention today 25:03 Demo: finding critical maintenance and guest issues 25:53 Demo: multilingual support, testing French & Spanish 27:08 What CoHost can do today and what is coming next 28:05 CoHost coming to mobile 28:38 Example: using mobile voice commands to block calendars and create tasks 29:10 How CoHost fits into the Hostaway operating system 30:07 Recap: why CoHost is available now for Hostaway customers 31:27 AI is changing how users interact with software platforms 31:50 CoHost will keep improving based on usage and feedback 32:25 Hostaway customer success and 24/7 support 33:47 Early access feedback, recognition, and product awards 35:06 How to access CoHost and whether it costs extra 35:23 How CoHost differs from AI features in other PMS platforms 36:22 The future Act pillar and automation roadmap 37:04 Why Hostaway’s vacation rental data makes CoHost powerful 37:40 Using CoHost with Marketplace partners and external tools 38:17 AI auto-replies, knowledge base updates, and future automation 39:13 Pricing questions and the broader cost of AI 40:50 Customizing AI communication style and tone 41:31 User permissions, data access, and privacy controls 42:41 Future PDF exports and scheduled reports 43:53 Feature request: images in automated messages 44:31 How CoHost pulls real-time Hostaway data 44:56 Future knowledge base learning and pattern detection 45:29 Why Hostaway is starting with Ask and Analyze before Act 🎙️ MEET THE SPEAKERS: Marcus Rader, Co-Founder & CEO Rick van der Plas, CPTO Josh Loe, CCO 🧡 ABOUT HOSTAWAY 🧡 Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Grow your business, manage all reservations, automate guest communication, sync listings across channels like Airbnb and Vrbo, and boost direct bookings from one unified platform, saving you up to 60 minutes per reservation.