Wiretapping Litigation: How Cookies, Tracking Pixels, Chatbots, & Analytics Tools Elevate CIPA Risk

In this video, Alex Proctor breaks down the rise of wiretapping litigation under the California Invasion of Privacy Act (CIPA) and explains how an old 1960s law is being used to target modern websites. He explores why CIPA has become a go-to tool for plaintiffs’ attorneys, especially when companies use technologies like session replay, chatbots, and third-party analytics tools without strong privacy controls. Alex walks through three influential lawsuits—Javier v. Assurance IQ, Yoon v. Lululemon, and Greenley v. Kochava - and highlights the creative legal strategies being used to apply CIPA to web tracking. He also offers practical guidance for reducing litigation risk through better notices, consent mechanisms, and website design choices. If you work in legal, marketing, privacy, or web operations, this video will help you stay ahead of the evolving privacy litigation landscape - and avoid becoming the next target. Alex Proctor is the Chief Trust & Privacy Officer at Captain Compliance, an IAPP Fellow of Information Privacy (FIP), and Chair of the IAPP Detroit KnowledgeNet Chapter. Book a Meeting: https://cal.com/alex-captaincompliance 00:00 - Introduction 02:23 - High-Level Wiretapping Litigation Trends 05:12 - The California Invasion of Privacy Act (CIPA) 10:17 - Case Review: Initial Comments 12:04 - Case Review: Javier v. Assurance IQ 18:42 - Case Review: Yoon v. Lululemon USA, Inc. 27:59 - Case Review: Greenley v. Kochava 22:20 - Summary: What Have We Learned from the CIPA Cases? 36:29 - Outro and Contact Information ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Captain Compliance is a privacy technology company dedicated to helping organizations of all sizes navigate the complex world of privacy compliance and risk management. Our user-friendly technology platform is backed by privacy experts. We streamline the navigation of privacy regulations, provide your customers with clear privacy choices, and build crucial trust for your organization. We'll help you level-up your privacy program today! Website: https://captaincompliance.com/ Application Registration: https://app.captaincompliance.com/sig... Book a Demo: https://www.captaincompliance.com/abo...