Ultimate Tutorial for Salesforce Queues & Assignment Rules

A massive thank you to this video's sponsor IBM! 👏 Check out the full State of Salesforce Report at www.salesforceben.com/ibm It's well worth the read! 🤓 Salesforce Queues prioritize, distribute, and assign records used by teams that share workloads. Assignment rules are used to automatically assign leads or cases to specific owners (users or queues) based on specified criteria within Salesforce. Both are super handy tools that can help you manage some of your most used objects in Salesforce, which is why Mariel has put together this handy tutorial to get you started with both. Enjoy! Prefer reading? Check out this post here: https://www.salesforceben.com/everyth... Follow us on our socials! 📱 LinkedIn:   / salesforce-ben   Facebook:   / salesforceben   Twitter:   / salesforceben   And don't forget to subscribe! #salesforce #salesforceadmin #salesforcedeveloper #salesforcequeues #assignmentrules #salesforceplatform #learnsalesforce #salesforcetutorial