“Transforme clientes em fãs com um atendimento memorável” com Gisele Paula

This is the recording of the free online lecture “Transform Customers into Fans with Memorable Service” given by Gisele Paula. This lecture offers reflections on the customer journey, covering culture, the impacts of customer happiness, humanization, customer success, what a bad experience can generate for your business, as well as showing the current state of customer service worldwide, success stories, and the formula for customer delight. This is a Fortics program for disseminating knowledge on various important topics for entrepreneurs and market professionals. Knowing the impossibility of holding the in-person events it has always held, it is producing this series of webinars with leading market experts. Want to receive a certificate of participation for this webinar and download the presentation? We've prepared a WhatsApp bot to help you! Just send #webinar20210818 via WhatsApp to the number 0800 367-8427 or access directly https://api.whatsapp.com/send?phone=5... If you don't want to use the BOT we prepared for you to "sample" the potential of WhatsApp as a customer service channel, no problem! To issue your participation certificate, just access https://fortics.me/certifique20210818 Want to register for the series of webinars that Fortics is holding? Access https://fortics.me/inscreve and receive information about recorded events and dates of future webinars. Want to understand how Fortics can help your company implement digital transformation in your customer service? Contact us through our website: https://www.fortics.com.br/ #onlinelecture #digitalcustomer service #OnlineCustomerService #Fortics #convenience #customerloyalty #happycustomer #giselepaula #customer service