AI, Fixed Wireless & MVNOs: The Next Growth Opportunity for Wireless Retailers

Wireless retail is changing faster than ever. As margins tighten and competition grows, how can dealers continue to succeed? In this episode of The Boon of Wireless, host Jon Horovitz sits down with Leonid Levit, CEO of Wing Tel, to discuss the future of wireless retail, Fixed Wireless Access (FWA), AI-powered customer service, MVNO growth, and why dealers must diversify beyond traditional wireless plans. Drawing from his background in finance, venture investing, and telecom, Leonid shares how Wing Tel has evolved from an MVNO into one of the largest Fixed Wireless Access (FWA) resellers in the United States, helping dealers expand into business internet, IoT, and other connectivity solutions. In this episode, you'll see: 00:00 Introduction & Meet Leonid Levit 02:54 Solving Expensive Roaming & Customer Service 06:03 How AI Can Improve the Customer Experience 07:31 Wing Tel's Evolution Beyond an MVNO 13:40 Why Fixed Wireless Is the Biggest Opportunity for Dealers 20:50 How Wing Tel Helps Dealers Compete & Grow 28:10 The Future of MVNOs & Wireless Retail 33:05 AWPE 2026, Final Advice & Closing Whether you're a wireless retailer, MVNO, distributor, or industry professional, this episode is packed with actionable insights to help you stay competitive in today's rapidly changing telecom landscape. 👉 Learn more about Wing Tel: https://www.wingtel.com/ 👉 Contact Us: https://form.jotform.com/260615167573157 Subscribe to The Boon of Wireless for more conversations with the leaders shaping the wireless industry. #TheBoonOfWireless #WirelessIndustry #MVNO #FixedWireless #FWA #Telecom #WirelessRetail #BusinessInternet #IoT #AI #TelecomInnovation #WingTel