From Letters to Lifelines: A Conversation with Oxleas NHS Foundation Trust, Episode 3
DrDoctor Co-founder & CEO, Tom Whicher and Oxleas NHS Foundation Trust CCIO, James Woollard and CDIO, Alison Furzer conclude their conversation on digital transformation at Oxleas. In this final episode, we explore how ambient/AI scribe tools, agentic AI and tight EPR integration can remove “grit” from clinical workflows while protecting the cognitive space clinicians need to think. Value won’t come from flashy standalone tools but from small, compounded frictions removed across pathways — referrals, booking, documentation — and from better design and governance. What is truly needed is pragmatic risk-taking powered by fast feedback loops, simulation, and shared learning across Trusts. The destination is a more personalised, hybrid model of care where patients choose how they interact with their healthcare.
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