Common Level 1 IT Issues (Desktop Support, Technical Support, IT Support)
I had trouble rendering the video last night but I got it to work, sorry for the delay. =) Rate Comment Subscribe Thank You! time codes: 0:00 intro 1:04 Outlook Not Getting or Receiving Emails 4:55 Mouse/Keyboard Not Working 6:36 Website Not Working 9:20 My Internet Not Working 12:04 I Need Access To Network Drive 15:13 The Printer Not Working 18:08 I Can't Connect To PC Remotely 21:11 My Phone Won't Turn On 22:51 My Audio Not Working 24:25 My Outlook/Word/Excel Is Not Responding 31:25 Common Outlook Issues with End Users 33:36 My Computer Is Slow 34:38 Common Adobe Acrobat Issues 36:19 Add Ins Not Working 37:53 This Website Cant Run Because It Requires Java or Adobe Flash 38:42 My Emails Are Not Working On My Phone 39:10 Monitor Not Working
Help Desk Tier 1, Top Trouble Tickets Training Video, Real Life Lesson to work Help Desk.
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