Barulho: só uma unidade reclama. O que fazer? | Série: Especialistas

When only one unit complains about noise from another unit, the building manager should analyze a few points: Should the property manager really get involved? If so, how and to what extent? What if the complainant doesn't want to be identified? Is there conclusive evidence of the violation (recordings, witnesses, etc.)? The difference between natural noises from the use of the property versus noises that exceed this limit? The written complaint The right of reply of the resident complained against