DIMENSI MUTU PELAYANAN KESEHATAN DI FASYANKES.

The quality dimensions of Health Service Facilities (Fasyankes) are a framework used to measure how well health services are provided to the community. In Indonesia, these standards typically refer to principles established by the Indonesian Ministry of Health and adopted from global standards such as the WHO. The goal is not simply to cure patients, but to ensure that the healing process is carried out correctly, safely, and humanely. 7 Dimensions of Health Service Facilities Based on quality governance standards, the following are seven main pillars that serve as indicators of the quality of a community health center, clinic, or hospital: Safe Providing services that minimize risks and harm to patients. For example, preventing medication errors or nosocomial infections (hospital-acquired infections). Effective Providing health services based on scientific evidence (clinical pathways) to all who need them, so that outcomes are optimal. Patient-Centered Providing services that respect and are responsive to individual patient preferences, needs, and values. Patients are considered partners, not simply objects of treatment. Timely Reducing waiting times and delays, which can be harmful to both providers and recipients. Efficient Avoiding waste, including wasted equipment, supplies, ideas, and energy. The use of resources should be as optimal as possible. Equitable Providing equal quality care regardless of gender, ethnicity, geographic location, or socioeconomic status. Integrated Providing coordinated services across facilities and providers, covering the entire lifecycle (from prevention to rehabilitation).